1. Cancellation Policy

  • Cancellation Requests
    a. You may cancel your order within [Insert Time Period] hours of placing the order.
    b. Once the cancellation is processed, you will receive a full refund.
    c. Cancellation requests after [Insert Time Period] hours may not be accepted unless special circumstances apply.
  • Faulty/Incorrect Orders
    a. If the cancellation is due to a mistake on our part (e.g., wrong product shipped), the product will be replaced at no extra cost.
    b. Shipping charges will be covered by Zulfiqaar Pharmacy in such cases.

2. Refund Policy

  • Refund Process
    a. Refunds will be processed within [Insert Time Period] business days after the product is returned and inspected.
    b. The refund amount will be credited to the original payment method.
  • Conditions for Refunds
    a. If a product is returned due to no fault of the customer (e.g., defective or incorrect product), the product will be replaced with no shipping charges.
    b. If the customer is at fault (e.g., choosing the wrong product, changing their mind), a shipping charge will be deducted from the refund amount, and the rest will be processed for refund.

3. Returns Policy

  • Product Returns
    a. Products can be returned within [Insert Time Period] days of delivery.
    b. Products must be in unused, original condition with all packaging intact.

4. Shipping Charges

  • Shipping charges are non-refundable unless the return is a result of a product defect or incorrect shipment by Zulfiqaar Pharmacy.

5. Contact for Support

For any questions or support regarding cancellations, refunds, or returns, please contact us at:

  • Email: support@zulfiqaarpharmacy.com
  • Phone: 74510 93100